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TS: Blank Desktop in RDP Session

BLANK DESKTOP IN RDP SESSION Description: A Terminal Server session can also be defined as remote access to a desktop. When creating a session to a Terminal Server/Remote Desktop Server there are a several stages of the connection process that must be Read More...
Posted Thursday, May 14, 2009 10:03 AM by CC Hameed | 0 Comments

Viewing Folder Sizes in Explorer

Good morning AskPerf.  Today’s post is a very short one, but it does address one of our most common Shell / Windows UI questions.  That question is, “Why can’t I see the size of folders in Windows Explorer?”  The simple answer is that the Read More...
Posted Friday, May 08, 2009 6:00 AM by CC Hameed | 2 Comments

SHL: Windows Explorer - Folder Options

WINDOWS EXPLORER FOLDER OPTIONS Description: Many of the concerns around Folder Options in Explorer center around administrators needing to control how Explorer presents folders to users. Sometimes these options may not be available at all or there may Read More...
Posted Monday, April 13, 2009 6:45 AM by CC Hameed | 0 Comments
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SHL: Windows Explorer - Hang / Crash

WINDOWS EXPLORER - HANG / CRASH Description: Windows explorer can often fail in one of two ways: A hang, or a crash. The reasons for these behaviors may be different but the data needed to troubleshoot them are often the same. Scoping the Issue: The first Read More...
Posted Monday, April 13, 2009 6:45 AM by CC Hameed | 0 Comments
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SHL: Start Menu / Taskbar issues

START MENU / TASKBAR ISSUES Description: The Start menu and taskbar in Windows are customizable. Legacy operating systems and Windows Vista\Windows Server 2008 using the Windows Classic theme consist of the word START and the Windows Logo. Vista and its Read More...
Posted Monday, April 13, 2009 6:44 AM by CC Hameed | 0 Comments
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SHL: Fonts

FONTS Description: A font is a collection of numbers, symbols, and characters. A font describes a certain typeface, along with other qualities, such as size, spacing, and pitch. TrueType fonts and OpenType fonts come with Windows. They work with a variety Read More...
Posted Monday, April 13, 2009 6:43 AM by CC Hameed | 0 Comments
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SHL: Search / Windows Desktop Search

SEARCH / WINDOWS DESKTOP SEARCH Description: Search has become an integral part of everyday computing. There are several versions of Search available for windows. Windows Search is available for download on Windows XP and built in to Windows Vista and Read More...
Posted Monday, April 13, 2009 6:43 AM by CC Hameed | 0 Comments
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SHL: Daylight Saving Time

DAYLIGHT SAVING TIME Description: Daylight Saving Time implementation varies from country to country. Some countries may not observe daylight saving time, whereas other countries may change the start dates and end dates for daylight saving time every Read More...
Posted Monday, April 13, 2009 6:42 AM by CC Hameed | 0 Comments
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SHL: Display / Personalization Applet

DISPLAY / PERSONALIZATION APPLET Description: The Personalization Applet (Right-Click the desktop and select Personalize) has been redesigned in Vista and higher to use a series of well-organized, task-oriented pages instead of bare categories. The Personalization Read More...
Posted Monday, April 13, 2009 6:42 AM by CC Hameed | 0 Comments
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SHL: Add/Remove Programs or Programs & Features Appplet

ADD / REMOVE PROGRAMS OR PROGRAMS & FEATURES APPLET Description: When viewing the Add\Remove Programs applet, you may see incorrect information or the applet may not display at all. This may be caused by missing files, corrupt files, and or incorrect Read More...
Posted Monday, April 13, 2009 6:41 AM by CC Hameed | 0 Comments
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SHL: Blank Desktop (non-RDP session)

BLANK DESKTOP (non-RDP session) Description: Often we may attempt to logon to a machine and find no visible shell or Explorer.exe present. On the surface this might appear to look difficult to troubleshoot due to the lack of a shell, however a few steps Read More...
Posted Monday, April 13, 2009 6:41 AM by CC Hameed | 0 Comments
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The Case of the Mysterious Blank Desktop

Hello folks, Prabhakar Shettigar here once more with another odd case from the trenches. Recently my colleague Sumesh wrote about how Not All Systems Are Truly Equal . Following on from his post, I thought I’d share some interesting anecdotes about a Read More...
Posted Friday, March 27, 2009 6:00 AM by CC Hameed | 4 Comments

Who’s That Hiding in my Windows?

Hello AskPerf!  My name is Satyajit and I am a Support Engineer on the Performance team.  Today we’re going to discuss the use of a very useful Windows SysInternals tools named Autoruns that we can use to examine programs that start during the Read More...
Posted Tuesday, February 10, 2009 6:00 AM by CC Hameed | 4 Comments

Terminal Services and ClearType

Over the last couple of weeks, we have had some customers asking about support for ClearType in a Terminal Services session.  Now, if you’re not sure what exactly ClearType is, the ClearType information page on the Microsoft site has information Read More...
Posted Tuesday, July 01, 2008 6:00 AM by CC Hameed | 2 Comments

Windows Explorer and SMB Traffic

Server Message Block (SMB) traffic is an application-level network protocol typically used for file and print sharing. Microsoft implements SMB in Windows operating systems through the Workstation and Server services; the client and server components Read More...
Posted Friday, September 21, 2007 6:37 AM by CC Hameed | 8 Comments
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