October 2007 - Posts

DST 2007 - Windows Clients / Servers changed time erroneously
31 October 07 04:27 PM

As we get closer to the DST change here in the US, we have received some reports from a few customers that the system time erroneously reverted back an hour last Sunday (October 28). On these systems the customers did have KB931386 and / or KB933360 installed. Read More...

Postedby CC Hameed | 1 Comments    

Filed under: troubleshooting, DST

Attachment(s):RefreshTZInfo.txt

Troubleshooting Event ID 333 Errors
30 October 07 08:14 AM

In previous posts we've discussed the basics of memory management including an overview of kernel and user memory , pool resources as well as the /3GB switch .   Continuing our discussion of memory management, we are going to examine an issue Read More...

Postedby CC Hameed | 17 Comments    

Filed under: memory management, troubleshooting, performance

Application Compatibility Toolkit v5 - Setup and Configuration
26 October 07 07:50 AM

We covered the architecture of the Application Compatibility Toolkit in our last post.  Today we're going to step through a very simple installation and get our first package deployed to a Windows XP client machine.  I'm using a Windows Server Read More...

Postedby CC Hameed | 2 Comments    

Filed under: appcompat, troubleshooting, vista

Disabling Advanced Print Features
23 October 07 05:30 AM

Recently, I've had several engineers ask me about disabling of the Advanced Print Features as a troubleshooting step.  I sat down with one of our print developers to talk about the Advanced Print Features - what they do and why they are useful.  Read More...

Postedby CC Hameed | 0 Comments    

Filed under: printing, troubleshooting

Introduction to the Application Compatibility Toolkit v5
19 October 07 06:49 AM

Deploying a new Operating System or a new version of Internet Explorer is no easy task at the best of times in a heterogeneous environment.  The problem becomes exponentially more difficult when you consider the myriad of third-party applications Read More...

Postedby CC Hameed | 2 Comments    

Filed under: internet explorer, appcompat, vista, windows server 2008

WMI Troubleshooting: Impersonation Rights
16 October 07 07:50 AM

Today we're going to take a look at an issue that is fairly common when dealing with WMI failures.  Starting with Windows XP, WMI providers are hosted in a separate process called WMIPRVSE.  Most of the time this provider host runs in the context Read More...

Postedby CC Hameed | 2 Comments    

Filed under: troubleshooting, WMI, two minute drill

Windows Vista and Exported Event Log Files
12 October 07 05:27 AM

Here on the Performance Team, we recently had a discussion about the pains associated with viewing exported Event Log (.evt) files from Windows XP and Windows Server 2003 on a Windows Vista machine. In order to increase the usability of these files within Read More...

Postedby CC Hameed | 6 Comments    

Filed under: troubleshooting, vista, windows server 2008

DST 2007 is almost here (again) - Are you Ready?
09 October 07 07:33 AM

At the start of 2007, Microsoft released an update ( KB 931836 ) to update the Time Zone rules on Windows Operating Systems. On November 4, 2007 Daylight Saving Time (DST) will end in the United States. However, other parts of the world observe different Read More...

Postedby CC Hameed | 0 Comments    

Filed under: troubleshooting, DST, vista

The Program Compatibility Assistant - Part Two
05 October 07 05:24 AM

In our previous post on PCA, we discussed several runtime issue detection scenarios. Today, we are going to examine some program startup scenarios (specifically application blocking) and discuss the management of the Program Compatibility Assistant. Let's Read More...

Postedby CC Hameed | 3 Comments    

Filed under: appcompat, troubleshooting, vista, windows server 2008

The Program Compatibility Assistant - Part One
02 October 07 11:00 AM

It's been a while since we posted something on Application Compatibility and Windows Vista. A question I get from quite a few customers when discussing application compatibility is, "What is the Program Compatibility Assistant used for?" Today we are Read More...

Postedby CC Hameed | 4 Comments    

Filed under: appcompat, troubleshooting, vista, windows server 2008