如果客户端计算机上没有配置默认网关，Outlook 2007将无法连接Exchange服务器

Support News Editor — Tue, 29 May 2007 09:29:00 GMT

在尝试将 Microsoft Office Outlook 2007 连接到 Microsoft Exchange Server 时，如果没有配置默认网关，我们可能会收到多种错误信息。请参考以下文章以了解如何绕过这个问题。

在尝试将 Outlook 2007 连接到 Exchange Server 时出现以下错误消息：“The action cannot be completed.The connection to the Microsoft Exchange Server is unavailable”或者“Your Microsoft Exchange Server is unavailable”

http://support.microsoft.com/kb/913843/zh-cn

注意：据我们分析，这个问题经常发生于用户通过RPC over HTTP在家访问Exchange的情况下。因为用户所使用的ISP可能不需要设置默认网关。

如何在您的机构内配置垃圾邮箱地址列表

Support News Editor — Wed, 23 May 2007 05:49:00 GMT

As we know, we can set Outlook's "Safe Senders list", "Block Senders list" and "Safe Recipients list" to help people protect Spam. However, allowing all users to modify their lists is time-consuming and inconvenient. Now, we can use the following steps to deploy such lists throughout your organization (we will use "Safe Sender list" as example).

1. Create a share folder on server, say Junk E-mail, and give everyone read permission. Create a text file name SafeSender.txt. Input email addresses into file (one address one line).

2. Install "Microsoft Office 2003 Resource Kit" on the Domain Controller.

3. Start Active Directory Users and Computers (ADUC), Right Click on the OU in which users account is present, Go To "Properties", Click on "Group Policy" tab.

4. Select the Policy in effect, click on "Edit". It will open "Group Policy Object Editor". Right click on "Administrative Templates" under "User Configuration" -> All Tasks -> "Add/Remove Templates" -> Click on "Add" -> Select "Outlk11.ADM" and click "Open" -> Click "Close".

5. Expand "Microsoft Office Outlook 2003" under "Administrative Templates" -> Expand "Tools | Options" -> Expand "Preferences" -> Click on "Junk E-mail".

6. In the right pane double click on "Specify path to Safe Senders list".

7. Click on "Enabled" and under "Specify full path and filename to Safe Senders list" type UNC path of SafeSender.txt file (e.g.\\Server\JunkE-mail\SafeSenders.txt).

8. Double Click "Overwrite/Append Junk Email Import List" to configure if you want to keep user's own list.

9. Click on OK. Close "Group Policy Object Editor". Click OK again. Close Active Directory Users and Computers.

10. Log on to client machine and edit the following registry entry:

HKey_Current_User\Software\Microsoft\Office\11.0\Outlook\Options\Mail

DWORD = JunkMailImportLists

Value = 1

Note: This registry key should be deployed to the client machines for successfully deploying the Safe Senders List. We can use Group policy again to deploy this key. The value of this registry key will turn back to zero after Outlook applies the safe sender list from group policy. So if you need to modify the list, please change the value to 1 again.

11. Log off from the client machine and log on again.

12. Launch Outlook. Now you can see the email addresses in the Safe Sender list.

NOTE: The same procedure described above can be used to specify "Safe Recipients" and "Blocked Senders" list.

We also can use the Custom Installation Wizard or the Custom Maintenance Wizard to deploy such lists. Please refer to the following article for more information.

How to use the Custom Installation Wizard or the Custom Maintenance Wizard to customize user profiles to load default junk e-mail filter lists in Outlook 2003

http://support.microsoft.com/?id=927470

This article also applies to Outlook 2007. We can replace Outlk11.ADM with Outlk12.ADM file from "Microsoft Office 2007 Resource Kit".

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如果客户端计算机上没有配置默认网关，Outlook 2007将无法连接Exchange服务器

如何在您的机构内配置垃圾邮箱地址列表