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May 2007 - Posts

终端服务器或终端间隙性停止响应

Posted Tuesday, May 29, 2007 7:41 AM by Support News Editor
当 “ 终端服务 ” 客户端登录或注销（在会话中或在终端服务器的控制台上）时，基于 Windows 2003/2000 的终端服务器及其所连接的 “ 终端服务 ” 客户端计算机可能会停止响应，或者暂停几秒钟。知识库文章 324446 提供了解决方案 . KB324446 http://support.microsoft.com/kb/324446/zh-cn Read More...
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终端服务许可证错误信息的排错方法

Posted Tuesday, May 29, 2007 7:41 AM by Support News Editor
终端用户可能由于许可证错误而不能登录到终端服务 . 这篇文章列举了客户端可能收到的错误信息 . 虽然错误信息出现在客户端 , 但是问题通常是终端服务器或者许可证服务器的配置或者网络连接问题引起的 . 以下链接提供了错误信息相应的排错方法 . http://technet2.microsoft.com/WindowsServer/en/Library/159e6ff8-4edb-43fd-8767-3d9858897e2c1033.mspx Read More...
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在Windows Vista环境下如何使用BitLocker 的“恢复密码“

Posted Tuesday, May 29, 2007 7:39 AM by Support News Editor
用户 在 Windows Vista 启用 BitLocker 时 , 会弹出一个友好的界面要求用户创建“恢复密码“。用户可能此时会有疑问“这个恢复密码是什么， 并且我改如何处理这个密码呢？”。 首先， 让我们了解一下 BitLocker 系统。 BitLocker 有两个主要的功能： 1) 硬盘加锁：可以有效的保护笔记本丢失或者被盗时数据窥取； 2) 使用“ 启动过程检查 ”确保系统启动时的完整性。该检查用于检测在操作系统加载前是否有外界的攻击威胁存在。 如果在启动过程中的检查和启用 BitLocker Read More...
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在Windows Server 2003上使用DNS控制台失败

Posted Tuesday, May 29, 2007 7:36 AM by Support News Editor
当您尝试用 Windows Server 2003 的 DNS 管理界面 (Dnsmgmt.msc) 连接到 DNS 服务器时，连接失败。并且，在控制台可以看到红色 ”X” 。这个问题发生在下列条件符合时： • DNS 远程过程调用 (RPC) 接口配置为使用仅本地过程调用。 • 通过使用 NetBIOS 名称连接到 DNS 服务器。 • DNS 服务器有 15 个字符的计算机名。 一个替代解决方案如下： 1. 单击 开始 单击 运行 ， 键入 dnsmgmt.msc , 然后单击 确定 。 2. Read More...
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微软IT部门如何对抗垃圾邮件和病毒

Posted Tuesday, May 29, 2007 7:34 AM by Support News Editor
如何有效的对抗垃圾邮件和病毒长久以来一直是一个热门的话题。并且是邮件系统管理员们的重要任务之一。当今来自 Internet 的邮件里有 75 ％属于垃圾邮件。所以一套完整，现实，集中化的反垃圾邮件和病毒的解决方案是众多使用邮件系统的客户们所关心和必需的。在这里，我们将会看到微软的 IT 部门是如何应用 Exchange Server 2007 （包括 Edge Transport 前端服务器）和 Forefront Security for Exchange Server 中的增强技术和功能来保护微软的邮件系统的。 Read More...
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如何在集群系统中配置杀毒软件

Posted Tuesday, May 29, 2007 7:33 AM by Support News Editor
很多公司在实际的生产力环境中把杀毒软件作为必须要配置的软件之一。微软公司并不生产杀毒软件，但是微软公司对于如何在集群系统中配置杀毒软件有如下的建议： 防病毒软件可能导致群集服务问题 选择在正在运行 SQLServer 计算机上运行防病毒软件的指南 Read More...
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如何升级自定义SharePoint站点

Posted Tuesday, May 29, 2007 7:31 AM by Support News Editor
如果您曾对 SharePoint 网站进行过大量自定义（例如使用 Microsoft Office FrontPage ），则在升级时必须决定如何处理这些自定义网站。根据自定义程度、网站复杂度以及升级目标的不同，处理方案也各有差异。在您升级之前 , 我们建议您阅读以下文章帮助您更好地做出决策： 升级自定义网站时的注意事项 http://office.microsoft.com/zh-cn/sharepointdesigner/HA101741392052.aspx 如果您的网站基于自定义的网站定义，则建议您在升级前创建新的网站定义，然后创建一个映射文件，从而确保升级过程能将旧的网站定义元素映射到新的网站定义。有关如何实现这一过程 Read More...
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如何根据Exchange 2007邮箱数据库中的信息创建AD账户

Posted Tuesday, May 29, 2007 7:30 AM by Support News Editor
在 Exchange 2003 中，如果要为数据库中每个断开连接的邮箱创建相应的 AD 账户，我们可以使用 Exchange 邮箱恢复中心的邮箱导出向导。在 Exchange 2000 中，我们则可以使用 Macon 工具来完成这项工作。 但是，在 Exchange 2007 中，我们该如何来做呢？请参阅这篇文章来查看答案： http://technet.microsoft.com/en-us/library/bb430758.aspx Read More...
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如果客户端计算机上没有配置默认网关，Outlook 2007将无法连接Exchange服务器

Posted Tuesday, May 29, 2007 7:29 AM by Support News Editor
在尝试将 Microsoft Office Outlook 2007 连接到 Microsoft Exchange Server 时，如果没有配置默认网关，我们可能会收到多种错误信息。请参考以下文章以了解如何绕过这个问题。 在尝试将 Outlook 2007 连接到 Exchange Server 时出现以下错误消息：“ The action cannot be completed.The connection to the Microsoft Exchange Server is unavailable Read More...
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如果Realtime Block List (RBL)中配置了ORDB.org, Exchange可能收不到一些外部邮件

Posted Tuesday, May 29, 2007 7:25 AM by Support News Editor
ORDB.org 一直在维护一个开放转发数据库，提供反垃圾邮件 DNS 黑名单 . 在运行了 5 年半之后它在 12 月 31, 2006 正式关闭 . 假若你仍然在 Exchange 的 Realtime Block List (RBL) 中配置了 ORDB.org, 你可能无法接收到某些外部的邮件服务器发来的邮件 . 当你的 Exchange 服务器收到由这些外部邮件服务器发起的连接请求后 , 它会在收到 RCPT TO 命令后尝试向 ORDB 的服务器校验发邮件服务器的身份 . 因为 ORDB Read More...
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访问Exchange服务器与Self-Signed证书

Posted Tuesday, May 29, 2007 7:23 AM by Support News Editor
- 如何在 Vista 上面安装 Self-Signed 证书使之成为根信任证书 如果你的 Exchange 服务器使用的是 Self-Signed 证书，无论你用 Outlook 或者是 OWA 来收发电子邮件，你都必须安装这个证书使之成为根证书，这样 RPC over Http 才能工作。这篇文章解释了如何在 Vista 上面安装 Self-Signed 证书从而可以正常访问 Exchange 服务器。 1. 使用以下 URL 访问 OWA https://host.domainname.com/exchange Read More...
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安装Windows 2003 SP2后可能遇到的一些问题

Posted Tuesday, May 29, 2007 7:10 AM by Support News Editor
Microsoft Windows Server 2003 Service Pack 2 (SP2) 是一个累积的 Service Pack ，它包括最新的更新程序并且增强了安全性和稳定性。此外，它还在现有的 Windows Server 2003 功能和实用程序中添加了新的功能和更新程序。和 Windows Server 2003 SP1 一样，在安全设置方面它作了较大的修改包括一些服务的启动帐等等。由于 Windows Server SP2 在服务的安全权限作了更强的限制，安装 Windows Read More...
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SMS 2003 SP3和SMS 2003 R2

Posted Tuesday, May 29, 2007 7:09 AM by Support News Editor
可能您还没有从其他渠道获悉， SMS 2003 SP3 已经发布了，请到 这里 访问相关下载页面。 有些客户可能对于 SMS 2003 R2 和 SMS 2003 SP3 如何兼容存有疑问，希望下面的解释能给予您帮助。 SMS 2003 R2 保有特定的 SMS 2003 增值功能， 它需要 SMS 2003 SP2 或者 SMS 2003 SP3 版本站点的支持。 R2 提供的特有功能包括“漏洞评估扫描工具”和“自定义更新清单工具”。您可以到 这里 了解这些功能的详细内容。 SMS 2003 SP3 Read More...
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ISA Server 2004 SP3 安装失败

Posted Tuesday, May 29, 2007 7:07 AM by Support News Editor
当 ISA Server 2004 SP3 安装失败时 , rollback 将会被执行 , 使得 ISA 组件能够回到以前的版本 . 当 update 或者 rollback 时 , 如果 ISA 控制台开着 , rollback 就会失败 . 这种情况常见于 ISA 控制台在另一个远程终端连接里开着 . 如果 rollback 失败 , 会造成混合的 ISA 组件留在服务器上 , 导致 ISA 服务启动不了 . 以下的两种方案可以帮助解决这个问题 . 方案一 : 重新安装并且选择修复模式 ( Read More...
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Exchange 用尽全部事务处理日志序列造成没有警告卸除存储数据库

Posted Tuesday, May 29, 2007 7:06 AM by Support News Editor
最近我们看到很多 Exchange 用尽全部事务处理日志序列的案例 , 当全部序列用尽后 ,Exchange 的 store 数据库就会自己卸载 , 造成不可预见的影响 . Exchange 所用的第一个事务处理日志序列是 "E nn 00001.log." 最大的事务处理日志序列是 "E nn ffff0.log." 也就是说 , 当事务处理日志产生了 1,048,560 个后 , 序列达到最大值 . 为了防止这种情况发生 , 你最好检查你的服务器的事务处理日志序列 . 为了重置日志序列号 , Read More...
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Automatic Update 引起SVCHOST CPU占用率过高

Posted Tuesday, May 29, 2007 7:01 AM by Support News Editor
症状 SVCHOST CPU 占用率过高，如果停止 Automatic Update 服务， CPU 占用率高的问题消失。 或者用下面的方法确认是否 AU 引起 SVCHOST CPU 占用率过高的问题： 1. 用下面的命令行找到运行 Automatic Update 服务的 SVCHOST 进程的 PID Tasklist –m wuaueng.dll 2. 执行下面的命令行来强制客户端发起补丁检测 ( 某些情况下这个命令行能够重现 CPU 占用率过高的问题 ) Wuauclt /detectnow Read More...
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微软产品技术支持生命周期

Posted Wednesday, May 23, 2007 3:57 AM by Support News Editor
对以下产品的支持将于 10-Apr-2007 结束： Windows Server 2003 Service Pack 0 (RTM) Windows XP Embedded Service Pack 1 Internet Security and Acceleration Server 2004 Service Pack 1 Read More...
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丢失默认用户目录下的NTUSER.DAT文件导致Windows Update出错

Posted Wednesday, May 23, 2007 3:56 AM by Support News Editor
Symptom ======== You may receive 0x8007003 errors when installing windows updates. From Windows Update.log file, you can find the error information as below: 2007-03-17 12:14:47:639 6128 a54 Handler Post-reboot status for package Package_for_KB932246~31bf3856ad364e35~x86~~6.0.1.2: Read More...
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低于v3的ITMU版本将无法检测最新的软件更新

Posted Wednesday, May 23, 2007 3:55 AM by Support News Editor
As mentioned before in the newsletter, ITMU (SMS 2003 Inventory Tool for Microsoft Updates) should be upgraded to version 3 now as lower versions will not detect new software updates from March 2007. This is becoming a hot issue recently, so some customers Read More...
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Systems Center Operations Manager 2007的网上资源

Posted Wednesday, May 23, 2007 3:53 AM by Support News Editor
Accompanying with the release of Systems Center Operations Manager 2007, some related resources are becoming available on the website. Systems Center Operations Manager 2007 documentation: http://www.microsoft.com/downloads/details.aspx?FamilyID=d826b836-59e5-4628-939e-2b852ed79859&DisplayLang=en Read More...
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使用组策略软件安装程序安装Office 2007

Posted Wednesday, May 23, 2007 3:52 AM by Support News Editor
The Office team published a great “how to” on installing Office 2007 using Group Policy. The Office 2007 Resource Kit includes this documentation. You can view it online at the Microsoft TechNet site. Here’s a direct link http://technet2.microsoft.com/Office/en-us/library/efd0ee45-9605-42d3-9798-3b698fff3e081033.mspx?mfr=tru Read More...
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访问被拒绝, 以及其他访问其他Vista客户端SMB共享失败

Posted Wednesday, May 23, 2007 3:51 AM by Support News Editor
Some of the fun we have in product support is that, once a new product is released nowadays, we get to navigate the uncharted waters of new security settings interoperating with our customers’ real world environments. With Windows XP and Server 2003 we Read More...
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如何修复EFS文件

Posted Wednesday, May 23, 2007 3:50 AM by Support News Editor
Windows XP and Windows Server 2003 provide many enhancements in the area of data protection— especially Encrypting File System (EFS). This article provides some common issues and file recovery practices to prevent encrypted files being inaccessible. We Read More...
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如何在您的机构内配置垃圾邮箱地址列表

Posted Wednesday, May 23, 2007 3:49 AM by Support News Editor
As we know, we can set Outlook's "Safe Senders list", "Block Senders list" and "Safe Recipients list" to help people protect Spam. However, allowing all users to modify their lists is time-consuming and inconvenient. Now, we can use the following steps Read More...
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处理安装有安全升级包925902的Windows XP或Windows 2000上的0x0000007F错误

Posted Wednesday, May 23, 2007 3:48 AM by Support News Editor
Customer may experience a bluesreen after they install security update 925902. • You receive the following Stop error message on a blue screen: *** Stop 0x0000007f (0x00000000, 0x00000000, 0x00000000, 0x00000000) UNEXPECTED_KERNEL_MODE_TRAP This problem Read More...
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改进virtual server性能

Posted Wednesday, May 23, 2007 3:47 AM by Support News Editor
More and more customers are consolidating their server by virtualization. Some customer may raise some performance issue regarding the virtual server. This article will cover following topics. Improving virtual hard disk performance You can improve throughput Read More...
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使用Exchange Management Shell作大批量收件人管理

Posted Wednesday, May 23, 2007 3:46 AM by Support News Editor
There has been a big change in recipient management from Exchange 2003 to Exchange Server 2007. Exchange Recipient Management is the second biggest administration component of Exchange 2007, which ranks as top Exchange key component with respectable incident Read More...
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Outlook 2007升级 –提升了处理大体积PST/OST文件的性能

Posted Wednesday, May 23, 2007 3:45 AM by Support News Editor
Office team has released an update for Outlook 2007 which addresses the performance problems customers have reported to us, especially when working with large .PST and .OST files. We highly recommend applying this patch on all systems with Outlook 2007 Read More...
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定制Outlook Web Access外观

Posted Wednesday, May 23, 2007 3:45 AM by Support News Editor
In some instances, organizations may want to put their logo and logon page on Outlook Web Access. Now it is easy to customize Microsoft Outlook Web Access by using your organization's logo and colors. Customizing Outlook Web Access is a great way to help Read More...
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由损坏的分类导致的Windows Server 2003 SP 2无法安装

Posted Wednesday, May 23, 2007 3:43 AM by Support News Editor
Recently, we have been seeing a number of issues with Windows Server 2003 SP 2 not installing due to corrupt catalogs in the catroot. The installation may fail with the following popup error: Service Pack 2 Setup Error Failed to install catalog files. Read More...
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如何将邮箱导入/导出到Exchange 2007 SP1的PST文件

Posted Wednesday, May 23, 2007 3:42 AM by Support News Editor
Do you know how to export a mailbox that is larger than 2 gigabytes ( GB ) to a PST file? Do you know how to do that by using the new features in Exchange 2007 SP1? Check out this blog post for more details How to Export and Import mailboxes to PST files Read More...
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