Microsoft Supportability e-Newsletter : Windows Vista

How to Use BitLocker Recovery Passwords

Support News Editor — Tue, 29 May 2007 10:10:00 GMT

Anyone who has tried enabling BitLocker has been greeted with a friendly dialog box insisting that you create a recovery password. At this point, you probably are thinking to yourself: “what is this recovery password, and what am I supposed to do with...(read more)

Self-Signed Certificate issue when connecting to the exchange server

Support News Editor — Tue, 29 May 2007 09:56:00 GMT

- Installing a Self-Signed Certificate as a Trusted Root CA in Windows Vista If your exchange server is using a self-signed certificate, using either Outlook or OWA to send or receive e-mail, you must install the certificate into the Trusted Root Certification...(read more)

Missing NTUSER.DAT in default user folder causes Windows Update Error

gbs — Thu, 26 Apr 2007 11:09:00 GMT

Symptom ======== You may receive 0x8007003 errors when installing windows updates. From Windows Update.log file, you can find the error information as below: 2007-03-17 12:14:47:639 6128 a54 Handler Post-reboot status for package Package_for_KB932246~31bf3856ad364e35~x86~~6.0.1.2:...(read more)

How does Performance Rating in Windows Vista Work?

gbs — Tue, 27 Mar 2007 08:31:00 GMT

Windows System Assessment Tools (WinSAT) is a new set of tools in Windows Vista that run tests on the processor, memory, hard disk, general graphics, and gaming graphics and convert results into the system's performance rating. You update components and...(read more)

Use "USMT and Easy File Transfer" to migrate your system to Windows Vista if profiles are outside the system drive

gbs — Tue, 27 Mar 2007 08:30:00 GMT

When you are trying to upgrade the system to Windows Vista, and the profiles are outside the system drive (example, profiles are in Drive D:), you will see the Upgrade option is grayed out, only ‘Clean Install’ is available. This behavior is expected...(read more)

CAPI2 Diagnostics Introduction

gbs — Tue, 27 Mar 2007 08:28:00 GMT

CAPI2 Diagnostics is a feature in Windows Vista that utilizes the event logging and Event Viewer to provide better logging and troubleshooting capabilities for PKI applications based on the CAPI2 API set. With CAPI2 Diagnostics, it is easier to identify...(read more)

Known issues with User Account Control (UAC)

gbs — Thu, 08 Feb 2007 08:37:00 GMT

Known Issues and Resolutions Known issues and resolutions Problem Resolution Unable to install some ActiveX controls in Internet Explorer Launch Internet Explorer elevated by clicking the Start button, and then pointing to All Programs . Right-click Internet...(read more)

Configure UAC settings via policy

gbs — Thu, 08 Feb 2007 08:12:00 GMT

After we understand how UAC works and realize the importance of enabling UAC to prevent potential problems that may arise during your Windows Vista deployment in your environment, we can move on to discussing how to configure UAC to optimize security...(read more)

Introduction to User Account Control

gbs — Thu, 08 Feb 2007 08:07:00 GMT

Can a popup put you in prison? You love it, you hate it....ok, you may hate it, but.... You’ve seen it, or at least heard about it in Windows Vista: User Account Control or UAC (formerly known as LUA or Least Privileged User Account). With the release...(read more)

Introduce Network Monitor 3.0

gbs — Thu, 08 Feb 2007 05:44:00 GMT

Network Monitor is a very useful tool to troubleshoot Network related issues. Microsoft has released the new Network Monitor 3.0 which is supported on Windows Vista. Here are some of the key features of Network Monitor 3.0: l A completely new user interface...(read more)

Do you want to use MBSA on Vista?

gbs — Thu, 08 Feb 2007 05:30:00 GMT

MBSA version 2.1 will fully support Windows Vista . The first beta version of MBSA 2.1 will be available in the first quarter of 2007. The full release version of MBSA 2.1 will be available in the third quarter of 2007. But the current version of MBSA...(read more)

TOP KMS Activation issues

gbs — Tue, 16 Jan 2007 09:09:00 GMT

Key Management Service (KMS) enables organizations to perform local activations for computers in a managed environment without the need to connect to Microsoft. A KMS key is used to enable KMS on a computer controlled by the system administrator in an...(read more)

Windows Firewall function fails after joining Vista clients into Windows 2000 domains

gbs — Tue, 16 Jan 2007 09:02:00 GMT

You may experience the issue about no SeIncreaseQuotaPrivilege privilege under “Local Service” account after joining Vista to Windows 2000 domain. This could cause several services (Telnet, Firewall etc) not being able to start. The typical symptom is...(read more)

Windows Vista- TCP Auto Tuning

gbs — Thu, 14 Dec 2006 11:32:00 GMT

Recently, the MS PSS team received some reports regarding issues happening on the Windows Vista computers located in a domain. The typical symptom sounds like: -Indefinite delay (hang) when opening the Certificate Services snap-in -Slow (sometimes no)...(read more)