Microsoft Supportability e-Newsletter : Tips

Terminal session pauses When a Terminal Services client logs on or logs off

Support News Editor — Tue, 29 May 2007 10:18:00 GMT

When a Terminal Services client logs on or logs off (either in a session or on the console of the Terminal server), the Microsoft Windows Server 2003-based or the Microsoft Windows 2000-based Terminal server together with the connected Terminal Services...(read more)

ISA Server 2004 Service Pack 3 - Rollback Failure and Temporary Resolution

Support News Editor — Tue, 29 May 2007 10:11:00 GMT

Should the installation of ISA Server 2004 SP3 fail for any reason, a rollback operation will execute so that ISA components are returned to their pre-update versions. If the ISA management console was opened while the update or rollback was in progress,...(read more)

How to Generate AD Accounts by Using the Mailbox Information in the Mailbox Database in Exchange 2007

Support News Editor — Tue, 29 May 2007 10:09:00 GMT

With Exchange 2003, if you wanted to create Active Directory accounts based on the list of disconnected mailboxes in the mailbox database, you could use the Mailbox Export Wizard, a component of the Mailbox Recovery Center . Before that, you could have...(read more)

Exchange may not receive some e-mails with ORDB.ORG in Realtime Block List

Support News Editor — Tue, 29 May 2007 10:04:00 GMT

The site, ORDB.ORG, which provides an automated way of blacklisting third-party email servers that spammers use to send mail, was shut down on December 31, 2006. If you still configured the ORDB.ORG in the Exchange Realtime Block List (RBL) settings,...(read more)

How to Export and Import mailboxes to PST files in Exchange 2007 SP1

gbs — Thu, 26 Apr 2007 13:02:00 GMT

Do you know how to export a mailbox that is larger than 2 gigabytes ( GB ) to a PST file? Do you know how to do that by using the new features in Exchange 2007 SP1? Check out this blog post for more details How to Export and Import mailboxes to PST files...(read more)

Customizing the Look of Outlook Web Access

gbs — Thu, 26 Apr 2007 12:56:00 GMT

In some instances, organizations may want to put their logo and logon page on Outlook Web Access. Now it is easy to customize Microsoft Outlook Web Access by using your organization's logo and colors. Customizing Outlook Web Access is a great way to help...(read more)

Installing Office 2007 Using Group Policy Software Installation

gbs — Thu, 26 Apr 2007 11:25:00 GMT

The Office team published a great “how to” on installing Office 2007 using Group Policy. The Office 2007 Resource Kit includes this documentation. You can view it online at the Microsoft TechNet site. Here’s a direct link http://technet2.microsoft.com/Office/en-us/library/efd0ee45-9605-42d3-9798-3b698fff3e081033.mspx?mfr=tru...(read more)

Set the service account of Live Communications Server as “Password Never Expires”

gbs — Thu, 26 Apr 2007 10:56:00 GMT

After we deployed Live Communications Server in Active Directory, LCS service may not work after the password of the service account has expired. When this happens, users may find that they are unable to log in to Live Communications Service. Also when...(read more)

Latest Hotfix Adds Two New Features to Cluster

gbs — Thu, 26 Apr 2007 10:50:00 GMT

File Share Witness The file share witness feature is an improvement to the current Majority Node Set (MNS) quorum model. This feature lets you use a file share that is external to the cluster as an additional "vote" to determine the status of the cluster...(read more)

Manually Publishing and Un-publishing Terminal Server License Servers

gbs — Tue, 27 Mar 2007 08:46:00 GMT

Terminal Servers automatically discover TS License Servers available in a deployment by querying the Active Directory Catalog for a list of license servers. This list is in the "TS-Enterprise-License-Server" object in the Catalog Server. Typically, License...(read more)

Remote Desktop shortcut keys

gbs — Tue, 27 Mar 2007 08:37:00 GMT

Remote Desktop has some really handy shortcuts that are documented. Shortcut key Description ALT+PAGE UP Switches between programs from left to right. ALT+PAGE DOWN Switches between programs from right to left. ALT+INSERT Cycles through the programs in...(read more)

Exchange 2007 Mailbox Server Role Storage Requirements Calculator

gbs — Tue, 27 Mar 2007 08:36:00 GMT

In order to assist customers in designing their storage layout for Exchange 2007, we have put together a calculator that focuses on driving the storage requirements (I/O performance and capacity) and what the optimal LUN layout should be based on a set...(read more)

How does Performance Rating in Windows Vista Work?

gbs — Tue, 27 Mar 2007 08:31:00 GMT

Windows System Assessment Tools (WinSAT) is a new set of tools in Windows Vista that run tests on the processor, memory, hard disk, general graphics, and gaming graphics and convert results into the system's performance rating. You update components and...(read more)

Use "USMT and Easy File Transfer" to migrate your system to Windows Vista if profiles are outside the system drive

gbs — Tue, 27 Mar 2007 08:30:00 GMT

When you are trying to upgrade the system to Windows Vista, and the profiles are outside the system drive (example, profiles are in Drive D:), you will see the Upgrade option is grayed out, only ‘Clean Install’ is available. This behavior is expected...(read more)

Tips for managing the Exchange Server 2007 Console views

gbs — Thu, 08 Feb 2007 05:46:00 GMT

In Exchange 2007, the Recipient Configuration node and its child nodes (Mailbox, Distribution Group, Mail Contact, Disconnected Mailbox) of the Exchange Management Console (console) are used for recipient management. By default, up to 1000 recipients...(read more)