Microsoft Supportability e-Newsletter

Deep Dive into Windows Mobile 6.0 and Exchange Server 2007

2007-06-26T05:29:00Z

Companies of all sizes are turning toward mobile devices as a way to help their employees work more effectively and productively. The Microsoft Exchange Server product family includes integrated support for a wide range of mobile devices, providing Exchange customers with a low-cost, easy-to-manage mobile messaging solution as part of their Exchange deployments. Shortly after the release of Microsoft Exchange Server 2007, the newest version of Windows Mobile – Windows Mobile 6 was released. Formerly...(read more)

Understanding the New Back Pressure Feature in Exchange 2007

2007-06-26T05:26:00Z

A new feature of Exchange Server 2007 that helps prevent the inundation of system resources of an Exchange Server 2007 transport server is back pressure. Back pressure is a system resource monitoring feature of the Exchange Transport service that exists on computers that are running Exchange Server 2007 that have the Hub Transport server role or Edge Transport server role installed. When a monitored system resource, such has hard disk drive utilization or memory utilization, exceeds the specified...(read more)

Public Folder Replication Issue between Exchange 2003 and Exchange 2007

2007-06-26T05:24:00Z

Recently, we have been seeing a number of issues where public folders cannot be replicated to Exchange 2007. The symptoms are: 1. Exchange 2007 Mailboxes are not able to view Exchange 2003 Public Folders through Outlook client. 2. On Exchange 2003 Server, the public folder replication m essages are queued in the Messages with an unreachable destination queue. 3. On Exchange 2003 Server, you may find event below: Event Type: Warning Event Source: MSExchangeTransport Event Category: Routing Engine/Service...(read more)

Public Folder Replicas Prevent Uninstall Exchange 2007

2007-06-26T05:23:00Z

When you try to uninstall Exchange 2007 from your server, you may receive some error messages which indicate that there is still some Public Folder on the machine thus meaning the uninstall process fails. We have received a lot of these issues recently. It is caused by the Exchange 2007 server containing some public folder replicas. We should remove the replicas as well as the public folder store before we can uninstall Exchange 2007 properly. For the detailed steps to remove public folder replicas...(read more)

New features in Exchange 2007 SP1

2007-06-26T05:21:00Z

Exchange 2007 SP1 will be released in the second half of this year. A partial list of what you'll find included in this SP is: Standby Continuous Replication (SCR) With Exchange 2007, we introduced Cluster Continuous Replication (CCR) for replication of data between 2 servers within a cluster. With SCR, data can be replicated on a per-storage group basis to standby servers or clusters. The SCR target, whether a single mailbox server or a cluster, can be placed inside the primary datacenter or in...(read more)

How to Move Exchange Server 2007 to New Hardware and Keep the Same Server Name

2007-06-26T05:15:00Z

We have received some requests regarding how to move Microsoft Exchange 2007 to new hardware and keep the same server name. You can find the solution by following detailed steps below. 1. Complete copy of the mailbox database.edb and pubic database.edb as well as mail.que files to the network/external drive location. Once the files have completed copy: 2. Power down the current Exchange server 3. In ADUC reset the machine account for "Your Exchange Server Name" and synchronize your domain controllers...(read more)

How to Configure Internet Mail Flow in Exchange Server 2007

2007-06-26T05:10:00Z

Exchange Server 2007 allows customers to flexibly configure and control inbound and outbound Internet mail flow in a way that meets the requirements of their environments. The three typical mail flow scenarios are: You send and receive Internet e-mail by relaying through a subscribed Edge Transport server. A subscribed Edge Transport server has been subscribed to the Exchange organization. The Microsoft Exchange EdgeSync service that is running on the Hub Transport servers periodically synchronizes...(read more)

Troubleshooting Terminal Licensing Error Messages

2007-05-29T10:19:00Z

This topic lists licensing error messages that can appear on client computers. It also describes the causes of and solutions for these errors. Although these error messages appear on clients, they are frequently caused by problems with the Windows Server 2003 Terminal Server license server or the terminal server. Therefore, when you troubleshoot Terminal Server Licensing issues, it is useful to first determine whether there are server configuration issues or problems with network connectivity. http://technet2.microsoft.com/WindowsServer/en/Library/159e6ff8-4edb-43fd-8767-3d9858897e2c1033.msp...(read more)

Terminal session pauses When a Terminal Services client logs on or logs off

2007-05-29T10:18:00Z

When a Terminal Services client logs on or logs off (either in a session or on the console of the Terminal server), the Microsoft Windows Server 2003-based or the Microsoft Windows 2000-based Terminal server together with the connected Terminal Services client computers may stop responding or may pause for several seconds. KB324446 http://support.microsoft.com/kb/324446/en-us...(read more)

SMS 2003 SP3 and SMS 2003 R2

2007-05-29T10:15:00Z

If you have not gotten word by other means, SMS 2003 SP3 has shipped and is available on the web for download here ! There has however been some confusion over the SMS 2003 R2 product in conjunction with the SP3 release which I hope is cleared up by the following. SMS 2003 R2 remains a distinct value-add for SMS 2003 and requires either SMS 2003 SP2 or SMS 2003 SP3 versioned sites. R2 provides added functionality including both the Scan Tool for Vulnerability Assessments and the Inventory Tool for...(read more)

Service starting problem after installing SP2

2007-05-29T10:13:00Z

Windows Server 2003 SP2 is a combination of security updates, functionality updates, and new features. SP2 contains the latest collection of updates to help improve the security, reliability, and performance of the following operating systems. As well as Windows Server 2003 SP1, it makes some significant changes to security including start up account for services, DCOM security and etc. Since Windows Server SP2 has stronger defaults and privilege reduction on services, it may result in some issues...(read more)

Outlook 2007 cannot connect to Exchange Server properly without default gateway

2007-05-29T10:12:00Z

When we connect Outlook 2007 to Exchange Server, we may receive a variety of errors due to there being no default gateway set on the machine. Please refer to the following article for how to work around this issue. Error messages when you try to connect Outlook 2007 to Exchange Server: "The action cannot be completed" or "Your Microsoft Exchange Server is unavailable" or "Cannot start Microsoft Office Outlook" http://support.microsoft.com/kb/913843/en-us NOTE: Based on our analysis, this issue always...(read more)

ISA Server 2004 Service Pack 3 - Rollback Failure and Temporary Resolution

2007-05-29T10:11:00Z

Should the installation of ISA Server 2004 SP3 fail for any reason, a rollback operation will execute so that ISA components are returned to their pre-update versions. If the ISA management console was opened while the update or rollback was in progress, this rollback process may fail. This most often occurs when the ISA management is left open in a separate RDP session on that server. We have had reports that the rollback is failing, which may result in leaving mixed components on the ISA Server,...(read more)

How to Use BitLocker Recovery Passwords

2007-05-29T10:10:00Z

Anyone who has tried enabling BitLocker has been greeted with a friendly dialog box insisting that you create a recovery password. At this point, you probably are thinking to yourself: “what is this recovery password, and what am I supposed to do with it?” First, let’s take a look at the BitLocker system. BitLocker has two major features: 1) it encrypts the hard drive to prevent offline attacks against lost or stolen laptops and 2) it takes measurements of the boot process to ensure the integrity...(read more)

How to Generate AD Accounts by Using the Mailbox Information in the Mailbox Database in Exchange 2007

2007-05-29T10:09:00Z

With Exchange 2003, if you wanted to create Active Directory accounts based on the list of disconnected mailboxes in the mailbox database, you could use the Mailbox Export Wizard, a component of the Mailbox Recovery Center . Before that, you could have used MBCONN, a tool we employed for that very purpose. That function would let you create a LDF file for AD import, based on the list of disconnected mailboxes in the mailbox database in case you need to bulk create AD accounts to which you can then...(read more)