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Outlook 2007 cannot connect to Exchange Server properly without default gateway

Posted Tuesday, May 29, 2007 8:12 AM by Support News Editor
When we connect Outlook 2007 to Exchange Server, we may receive a variety of errors due to there being no default gateway set on the machine. Please refer to the following article for how to work around this issue. Error messages when you try to connect Read More...
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Outlook 2007 update - performance improvement on large PST/OST files

Posted Thursday, April 26, 2007 10:57 AM by gbs
Office team has released an update for Outlook 2007 which addresses the performance problems customers have reported to us, especially when working with large .PST and .OST files. We highly recommend applying this patch on all systems with Outlook 2007 Read More...
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Deploy Junk E-mail Lists Throughout Your Organization

Posted Thursday, April 26, 2007 10:29 AM by gbs
As we know, we can set Outlook's "Safe Senders list", "Block Senders list" and "Safe Recipients list" to help people protect Spam. However, allowing all users to modify their lists is time-consuming and inconvenient. Now, we can use the following steps Read More...
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Security settings in Outlook 2007

Posted Tuesday, March 27, 2007 6:56 AM by gbs
As you remember, in our previous newsletter, we introduced the “public folder security forms” which is used in Outlook 2003 to control security settings centrally. In Outlook 2007, we can use either public folder security forms or Group Policy to manage Read More...
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Outlook Troubleshooting First Aid – disabling add-ins

Posted Tuesday, January 16, 2007 6:32 AM by gbs
A lot of Outlook issues are caused by various add-ins. So, disabling all add-ins is a useful step and should be the first step for Outlook troubleshooting. Please note every add-in will be a subkey under the following subkeys. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins Read More...
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How to Prevent/Troubleshoot “Calendar items missing” issue

Posted Thursday, December 14, 2006 7:52 AM by gbs
In Outlook 2003, some customers may meet the “Calendar items missing” issue. There are several factors that can cause this problem and therefore, the whole troubleshooting process may be time consuming. At this stage, we’d like to provide some tips to Read More...
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How to use Outlook E-mail Security Administrative Package to Trust Add-in or Other Programs

Posted Thursday, November 16, 2006 4:51 AM by gbs
Sometimes, we may want to grant an add-in (custom add-in) or a program (Access, Excel) the permission to access Outlook's data and send email via Outlook. By default, Outlook will prompt a security warning to let the user confirm it is not a virus or Read More...
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Cannot add delegate after applying update 913807

Posted Thursday, November 16, 2006 4:45 AM by gbs
Recently, some customers could not add additional delegates after applying Outlook Update 913807. If they try to add a delegate in Outlook, the following error message appears: "The delegate settings were not saved correctly. Unable to activate send-on-behalf-of Read More...
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