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2007 Chart crash update

In a previous post an issue where PowerPoint hangs while working with charts was discussed.  A fix for this issue was originally planned for release as part of the August Cumulative Update.  There were problems with the first fix.

 

There's an updated hotfix, the KB article is:

http://support.microsoft.com/kb/975021

 

To get the hotfix click on  View and request hotfix downloads at top of that KB article, accept terms, fill out form and submit.

Published Monday, August 31, 2009 5:33 PM by Aaron Rykhus

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Tuesday, September 01, 2009 6:23 AM by Robert

# re: 2007 Chart crash update

It's a pity.

We are waiting so long for this fix.

We have lots of users doing many presentations a day and they are clicking through powerpoint like assault rifle!

Not to mention every signle presentation has at least one chart in it.

Wednesday, September 09, 2009 10:33 AM by bob

# re: 2007 Chart crash update

Any updates on this?  Seems to be a common issues with users (and problematic with my users).

Any update is appreciated.

Monday, September 14, 2009 2:55 PM by Dominic

# re: 2007 Chart crash update

any updates...was on phone with MS and they were completely clueless as if the problem is only on my pc.  he said i needed to work with him for two days to get this fix trouble shooting safe mode etc..and managed to blame problem on my HP printer or norton?

Tuesday, September 15, 2009 11:02 PM by Aaron Rykhus

# re: 2007 Chart crash update

You shouldn't need to call support anymore to get the hotfix. The article should be out and has a link to request the hotfix.

New article

http://support.microsoft.com/kb/975021

click on 'View and request hotfix downloads' at the top of the article and fill out the form.

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