How Does Entourage Work?

How Entourage works with a mailbox on an Exchange Server

The Entourage Help Blog — Sun, 10 Feb 2008 04:25:00 GMT

Recommended reading: Amir Haque's blog post: How Does Entourage Work? The article explains how Entourage works with a mailbox on an Exchange Server. This blog will encompass the currently supported versions of Entourage & Exchange Server, i.e. Entourage

How Entourage works with Exchange

bynkii.com — Sun, 10 Feb 2008 05:23:56 GMT

If you are running Microsoft Entourage in an Exchange environment, then this excellent post by Amir Haque is now officially required reading for you. Technorati Tags: Microsoft Entourage, Documentation...

A wonderful post!

MikeTRose — Sun, 10 Feb 2008 19:47:56 GMT

Hi Amir --

Thanks for writing this. The clarity and matrix comparison (Entourage 2004/2008 vs. Exchange 2000, 2003 & 2007) is exactly what we need in our environment to help inform some upgrade choices.

Quick questions about the July post. re Entourage performance implications when moving mailboxes:

a) Would the .stm to .edb migration also be triggered on a mail database restore, or only when moving mailboxes from store to store?

b) If a user has been moved and is experiencing performance issues, would it be possible to alleviate them by moving all the user mail to the local Entourage folders, and then BACK to Exchange (rewriting it into the .stm file)? The transfer would take a while but then I would expect all the mail to be accessible at full speed afterward. Or would you have to delete the user account on the Exchange side and recreate it to force the .stm rebuild?

c) For sites which have a predominance of Entourage users, either sitewide or on particular databases or Exchange servers, do you have any best practices or recommendations for database maintenance? I am leery of running ESEUTIL on a frequent basis as there have been suggestions that it will rewrite the .edb files as above, causing performance problems.

Thanks again for a great post, looking forward to reading more!

--Mike

Entourage, AppleDouble and Exchange 2007

davidbuxton — Mon, 11 Feb 2008 16:46:46 GMT

Have there been any reports of Exchange 2007 mangling AppleDouble enclosures from Entourage clients? We have this problem but I haven't found confirmation that it is a known problem or whether it might be fixed in service pack 1.

I posted details to microsoft.public.mac.office.entourage a few weeks ago:

http://groups.google.com/group/microsoft.public.mac.office.entourage/browse_thread/thread/8a55c71192d507b8/511eca2da677f826?lnk=st&q=email+attachment+size+coming+through#511eca2da677f826

David.

re: How Does Entourage Work?

wadenick — Tue, 12 Feb 2008 00:10:34 GMT

Hi Amir,

Great blog, really informative. I was wondering given your level of expertise with Entourage 2008, if you had seen this within the documentation:

An event I didn't accept was added to the Calendar

Cause: By default, Entourage tentatively adds events to the Calendar when you receive invitations.

Solution: Change your preferences for the Calendar.

On the Entourage menu, click Preferences.

Under General Preferences, click Calendar, and then clear the Tentatively add events when invitations are received check box.

Note If you receive an event invitation that was sent to a Microsoft Exchange account, the event is automatically added to your Microsoft Exchange calendar with a tentative status. You can change the status by accepting or declining the invitation

Taking note of the 'Note' section, I see that Entourage is supposed to automatically add invitations to the Exchange calendar as tentative status. You should then be able to respond from either the Inbox view or the Calendar view (as it exists in the calendar itself). However, this doesn't seem to work. Any thoughts?

Keep up the good work, thanks,

Nick Wade

re: How Does Entourage Work?

amir — Wed, 13 Feb 2008 02:15:41 GMT

Mike T. Rose,

a) No, .stm to .edb migration will not be triggered on a mail database restore. It happens only when moving mailboxes using 'Move Mailbox' wizard on server side.

b) Yes, you can do that, but keep in mind the content conversion issue gives you real pain only when it happens for large messages and when it happens often, like in the case of users having lots of large msgs (like msgs with large attachments) in their Inbox or other folder which they access frequently. Over time you get new msgs which will be in stm file, so the issue subsides as I mentioned in my blog. Personally, I won't recommend this round-tripping to make it better.

c)Nope, we don't have any special recommendations for that scenario, and yes, you should use ESEUTIL with care, as discussed in this blog by ninob.

http://msexchangeteam.com/archive/2004/07/08/177574.aspx

David Buxton,

Yep, that's a known issue, the fix is in SP1 for Exchange 2007. Sorry, I can't find a separate KB for that and the issue is also not listed in KB 946138 (List of fixes in Exchange 2007 SP1).

Nick Wade,

Entourage adds incoming meeting invites as tentative to your calendar only when you are connecting to a POP, etc. type of mail account. It does not do that if you are connecting to an Exchange mailbox. The setting in Entourage Preferences mentioned in your post has a blurb beside it which says "non-Exchange calendars only".

Now if you connect to an Exchange 2007 based mailbox, your server will do that for you and Entourage has nothing to do with that. Calendar Attendant does that on Exchange 2007 server. Read more about it over here:

http://www.microsoft.com/exchange/evaluation/features/default.mspx

http://www.microsoft.com/exchange/evaluation/features/calendarconcierge.mspx

Hopefully, after reading this the 'Note' you mentioned above will make more sense now.

-Amir

re: How Does Entourage Work?

bluejay — Wed, 13 Feb 2008 02:28:48 GMT

Amir,

I am having an issue after migrating from 2004 to 2008 where the exact same user credentials that worked on 04 now return a logon error in 08. Checked with the server admin no changes on the back end. When using OWA directly on any web browser (mac/win) other than IE on Windows logging in takes two passes. If you log in using IE on Windows you get in the first time. I'm wondering if you know about this 'double authentication' and if it somehow was handled quietly in Entourage 04 but no longer works in 08? Using SSL on WebDAV with Exchange Server 2003.

Thanks,

Camille.

re: How Does Entourage Work?

amir — Wed, 13 Feb 2008 23:19:13 GMT

Camille (bluejay),

The behavior you see in IE on Windows should be what you see in Entourage as well, 2004 or 2008, version does not matter. Did you try the explicit URL in Exchange account settings in Entourage 2008? See the instructions in this KB:

http://support.microsoft.com/kb/931350

re: How Does Entourage Work?

davidbuxton — Thu, 14 Feb 2008 19:12:34 GMT

Thank you so much for answering my question about encoding corruption. I see an SP1 install in my near future...

David.

Microsoft Entourage for mac

Le Café Central de Déva — Wed, 20 Feb 2008 03:40:43 GMT

Microsoft Entourage:mac News Microsoft Office 2004 for Mac 114 update released Tuesday, February 12,

How to Add a Subject Alternative Name to a secure LDAP Certificate in SBS 2008.

Girish's Graffiti — Fri, 24 Apr 2009 22:01:56 GMT

This method can only be used with self assigned certs (To request certificate from an Internal MS CA)